Serviceforbundet

Here you can read about my contribution during my time at Serviceforbundet.

Serviceforbundet is a union for unions and is made up of 15 big and smaller unions. To these unions, they off a variety of services, such as handling member registration, maintaining websites, legal and economical consultancy, and membership benefits.

My journey at the company

I started as an intern at Serviceforbundet in the communications department, where I helped to maintain and redesign the websites for individual unions. This included the transfer of news articles, forms and other documentation.

I worked with the team and gained valuable insight into what information is important to include as a business, and what clients are expecting to be able to find. This included important aspects such as cookie policies, contact forms and general information about who the company is.

I also participate in both internal and client meetings, which has given me a better understand of company-client relations.

Afterward I've been hired on a contract to work as a Communications Officer at Serviceforbundet. Here I continue to help to maintain and redesign the websites for individual unions both in the team and independently.

As well as participating in meetings, I also run both small internal meetings and client meetings, that help to ensure that the expressions of the new website accurately match the individual unions. Below is an overview of the different projects that I have worked on during my time at the company:

FAKK

FAKK, or “Forbundet af Kirke- og Kirkegårdsansatte", is a union for Danish workers in the church and cemetery industry. This includes cemetery and church workers.

My contributions (in team)

Transferred news articles
Create pages and layout for new content
Final look through

See website

Faglig Puls

Faglig Puls, is a union for Danish workers in number of industries. This includes, but not limited to, cafeteria manager, fitness instructors and discjockey.

My contributions (independent)

Transferred news articles
Create overall layout and structure
Transfer existing content
Create pages and layout for new content
Theme updates
Client meetings
Final look through

See website

This shows the landing page of Faglig Puls

Tandteknikerforeningen

Tandteknikerforeningen is a union for Danish workers in the dental industry and is a sub-part of Faglig Puls. This includes dental technicians.

My contributions (independent)

Transferred news articles
Create overall layout and structure
Transfer existing content
Create pages and layout for new content
Theme updates
Client meetings
Final look through

See website

This shows the landing page of Tandteknikerforeningen

Lederne Søfart

Lederne Søfart is a union for Danish workers in the maritime industry. This includes, but not limited to, maritime leaders and specialists.

My contributions (independent)

Transferred news articles
Create overall layout and structure
Transfer existing content
Create pages and layout for new content
Theme updates
Client meetings
Final look through

See website

This shows the landing page of Lederne Søfart

Other contributions

E-mail styling

Creation and application for external communication

Pitch the need for e-mail styling for external communication to the team
Design the layout of the email template
Re-size and crop all relevant logos
Collect information for each union's footer
Testing of the new styling
Styling external and internal e-mails for consistency
Write internal guide for applying styling for future use

Documentation of internal use of website

Maintaining of the information in the internal guide on how the unions should maintain the websites.

Graphical elements for print and digital use

Created graphical elements and templates for name cards, Wi-Fi-sign, booklets etc.
Created and edited graphical elements for websites and news articles
Created material for a political event with internal and external unions regarding acknowledgement of work injuries.
Maintained the quality of logos for the unions

Guiding clients in use of website after publishing

Helped instruct the unions on how to use the website builder

Showed how to create news articles
Showed how to create events
General maintenance